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Terms of Service
Effective Date: April 1, 2024
These Terms of Service govern your use of The Greek website, mobile applications, online ordering services, gift cards, promotions, and related digital services.
The Greek is operated by Kalamaki 625 Corp and affiliated entities operating under The Greek brand, including Kalamaki 111 Corp.
1. Acceptance of Terms
By accessing or using our website, mobile applications, loyalty programs, online ordering platforms, gift card services, or other digital services, you agree to be bound by these Terms of Service.
2. Online Ordering
Orders placed through our website, mobile applications, or third-party ordering partners are subject to product availability, operating hours, menu changes, and location participation.
We reserve the right to refuse, modify, or cancel any order due to pricing errors, inventory shortages, suspected fraud, technical issues, or operational limitations.
3. Pricing and Menu Information
We strive to ensure menu descriptions, photographs, pricing, nutritional information, and availability are accurate. However, errors may occur.
Prices, menu items, ingredients, and promotions may change without notice.
4. Payments
Payments are processed through secure third-party payment processors.
By submitting payment information, you represent that you are authorized to use the selected payment method and that all information provided is accurate.
5. Refunds and Cancellations
Refunds, credits, replacements, and cancellations may be granted at our discretion based on the circumstances of the transaction.
Orders that have already been prepared, fulfilled, or delivered may not be eligible for cancellation or refund.
6. Gift Cards
Gift cards are subject to applicable law and any additional terms presented at the time of purchase.
Gift cards may not be redeemed for cash except where required by law.
7. Promotions and Offers
Coupons, discounts, loyalty offers, and promotional campaigns may be limited by location, customer eligibility, date, time, ordering channel, or product availability.
Offers may not be combined unless expressly stated.
8. Thunderbolt Rewards™
Participation in Thunderbolt Rewards™ is governed by separate Thunderbolt Rewards™ Terms & Conditions.
We reserve the right to modify, suspend, or terminate the loyalty program at any time.
9. SMS and Email Communications
If you opt into SMS or email communications, you may receive promotional and transactional messages.
Marketing communications are governed by our Privacy Policy and SMS Terms & Conditions.
10. Intellectual Property
All trademarks, logos, graphics, menu names, content, website design, mobile application content, and other intellectual property associated with The Greek are owned by or licensed to The Greek and may not be copied, reproduced, distributed, or used without permission.
11. User Conduct
You agree not to:
- Use our services for unlawful purposes
- Attempt to gain unauthorized access to our systems
- Interfere with website or app functionality
- Submit false or misleading information
- Abuse promotions, rewards, discounts, or loyalty programs
12. Third-Party Services
Our services may contain links to third-party websites, apps, delivery services, payment providers, and other external services.
We are not responsible for the content, availability, policies, or practices of third parties.
13. Disclaimer of Warranties
Our website, applications, ordering systems, and related services are provided on an "as available" and "as is" basis.
We make no guarantees regarding uninterrupted service, error-free operation, or continuous availability.
14. Limitation of Liability
To the fullest extent permitted by law, The Greek, Kalamaki 625 Corp, Kalamaki 111 Corp, and affiliated entities shall not be liable for indirect, incidental, consequential, punitive, or special damages arising from your use of our services.
15. Indemnification
You agree to defend, indemnify, and hold harmless The Greek and its affiliated entities from claims, liabilities, damages, losses, and expenses arising out of your misuse of our services or violation of these Terms.
16. Governing Law
These Terms shall be governed by and construed in accordance with applicable laws of the jurisdictions in which The Greek operates, without regard to conflict of law principles.
17. Changes to These Terms
We may modify these Terms of Service at any time by posting an updated version on this page.
Your continued use of our services after changes are posted constitutes acceptance of the revised Terms.